Shipping policy

# Shipping Policy

At Perfume Palace, we aim to make delivery simple, clear, and reliable.

## Shipping Within Egypt

We currently deliver orders across Egypt.

**Shipping is free on all orders.**

## Delivery Time

Orders are typically delivered within **a maximum of 5 business days** from order confirmation.

Delivery times may vary slightly depending on the governorate, delivery location, or courier conditions.

## Order Processing

Once your order is confirmed, it will be prepared for shipment and handed to the delivery service.

You may be contacted if any additional information is required to complete delivery.

## Delivery Issues

If there is any issue with your delivery, including a delay, incorrect order, or damaged package, please contact Perfume Palace through the contact details shown on our website.

Where the issue is caused by Perfume Palace or the delivery process, we will work to resolve it as quickly as possible.

## Shipping Charges

There are **no shipping charges** for standard delivery within Egypt.

Any exceptional delivery arrangement, if requested and available, will be communicated clearly before confirmation.